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A $10.75 million Cox robocall class action settlement will resolve claims that the cable television provider placed automated calls to consumers without their consent.


The settlement will benefit individuals who received one or more phone calls to their cell phone from Cox Communications Inc. via an automatic dialing system or with an artificial/prerecorded voice between March 28, 2013 and March 21, 2019. Consumer cell phone numbers must be associated with a Neustar score of 01 in Cox Communications’ records.

Plaintiff Joanne Knapper filed her Cox robocall class action lawsuit in July 2018, alleging that she received 11 calls from Cox Communications despite not doing any business with the cable, internet, and phone service company.


According to the Cox robocall class action, the company violated the Telephone Consumer Protection Act (TCPA) with its unsolicited marketing calls. The TCPA is a federal law that prohibits businesses from contacting consumers with unsolicited telemarketing communications such as robocalls, spam texts, and junk faxes.


Cox agreed to settle the robocall class action against them in June 2019 by paying $10.75 million. The company did not admit any wrongdoing under the TCPA by agreeing to the Cox robocall class action settlement.


Under the settlement, Class Members will be eligible to receive monetary payments between $100 and $300. Payments may be more than this but will not exceed $2,500 unless Class Members can provide evidence with their claim that they received more than five calls from Cox Communications.

In order to benefit from the Cox robocall class action settlement, Class Members need to file a valid claim by Oct. 25, 2019. The deadline for exclusion and objection was also Oct. 25, 2019. The final approval hearing for the settlement was scheduled for Dec. 10, 2019.

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